ZARVQLI™ · PRIVACY & TRUST

Privacy Policy

Last Updated: October 10, 2026

This Privacy Policy describes how Zarvqli™, operated by Ningbo Haishu Yuyue Digital Technology Co., Ltd., collects, uses, processes, shares, and protects personal information when you visit zarvqli.com, make purchases, or communicate with our customer service team.

01. Information We Collect

Depending on how you use our website, the following information may be collected:

• Personal details such as name, email address, phone number, and shipping address.
• Billing details and transaction records.
• Purchase history, selected products, and customer service correspondence.
• Device identifiers, IP addresses, browser information, and website interaction data.
• Marketing preferences and other information voluntarily provided.

Payment card information may be processed directly by authorized payment providers rather than stored by our business.

02. How We Use Your Information

We use personal information where appropriate to:

• Process transactions and fulfill purchases.
• Arrange packaging, shipping, and delivery.
• Communicate order confirmation and tracking information.
• Provide customer support and resolve disputes.
• Handle refunds, returns, and exchanges.
• Improve website functionality and customer experience.
• Prevent fraud, misuse, and security incidents.
• Comply with legal, financial, and accounting obligations.
• Provide marketing communications when permitted by law.

03. Legal Bases for Processing

Where legally required, our processing relies on an appropriate lawful basis such as performance of a contract, legal obligations, legitimate interests, customer consent, or another basis authorized under applicable law.

04. Cookies and Tracking Technologies

Our website and service providers may use cookies and similar technologies for essential storefront features, checkout functionality, preferences, performance analytics, and permitted advertising activities.

Where applicable, you may manage cookie permissions through available consent controls or browser settings.

05. Sharing of Information

We may share relevant personal information with trusted service providers that perform functions such as ecommerce hosting, payment processing, order fulfillment, logistics, customer service, analytics, or website security.

We may also disclose information if required by law or reasonably necessary to protect legal rights, safety, or business operations.

06. Shopify and External Providers

Our online store uses Shopify technology. Shopify and other integrated service providers may process relevant personal information according to their operational responsibilities and applicable privacy terms.

Third-party websites and services may operate under independent privacy policies.

07. Marketing Communications

Where legally permitted, we may send promotional messages about new necklace collections, product launches, and special offers.

You may unsubscribe from promotional emails using the unsubscribe link or by contacting us. Necessary order-related messages may still be sent.

08. Data Security

We use reasonable administrative, organizational, and technical safeguards appropriate to the information handled.

However, no internet-based service or electronic transmission method can be guaranteed completely secure.

09. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including customer service, transaction records, fraud prevention, accounting, dispute resolution, and legal compliance.

Retention periods depend on the type of information and applicable law.

10. International Processing

Because our business is based in China and uses third-party commerce and logistics providers, personal information may be processed in countries outside your place of residence.

We will use safeguards required by applicable law where international transfers occur.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or obtain your personal information, withdraw consent, object to certain processing, or request restrictions on the use of personal information.

To submit a request, email service@zarvqli.com. Identity verification may be required where appropriate.

12. Children's Privacy

Our store is intended for general retail customers and is not specifically directed toward children. We do not knowingly seek to collect personal information from children in violation of applicable law.

13. Third-Party Links

External websites linked from zarvqli.com may have independent data collection and privacy practices. We recommend reviewing their privacy notices before providing information.

14. Changes to This Policy

We may revise this Privacy Policy to reflect changes in technology, business practices, or legal requirements. Updated versions will be published with a revised date.

15. Contact for Privacy Requests

For questions or requests concerning personal information, please contact service@zarvqli.com.