ZARVQLI™ · DELIVERY INFORMATION

Shipping Policy

Last Updated: October 10, 2026

Thank you for shopping at Zarvqli™. Our Shipping Policy explains the processing, dispatch, delivery, tracking, and support procedures for orders placed through zarvqli.com.

01. Order Processing

Following successful checkout, orders enter our processing workflow, which may include payment verification, stock confirmation, quality checks, preparation, and packaging.

Processing times can vary according to availability, order volume, public holidays, and operational circumstances. Any processing estimate presented at checkout or in order communications should be treated as an estimate unless expressly guaranteed.

02. Shipping Destinations

We ship to destinations supported by the shipping options available in our online checkout.

Some countries, remote areas, and restricted destinations may be unavailable. The available delivery options will be displayed before order completion.

03. Estimated Delivery Time

Delivery depends on the destination, selected carrier, customs processing, weather conditions, and other logistics factors.

Delivery estimates are not guaranteed arrival dates unless explicitly stated as guaranteed.

If you need your necklace by a particular occasion, please contact our team before placing your order.

04. Shipping Fees

Applicable shipping charges are calculated or shown during checkout before payment is submitted.

Charges may vary by delivery location, order weight, selected shipping option, and promotional eligibility.

Free shipping applies only where specifically offered during the checkout process or under a valid promotion.

05. Order Tracking

Where a tracked delivery service is used, shipment tracking information will normally be provided once the parcel has been dispatched and tracking data is available.

Tracking updates may take additional time to appear after a package is transferred to a carrier.

06. Shipping Origin

Orders may be dispatched from warehouses or logistics partners selected according to product availability and shipment requirements.

The dispatch location may differ from the registered business address of the company.

07. International Duties and Taxes

International shipments may be subject to import duties, customs assessments, taxes, or processing charges depending on the destination and the applicable delivery terms.

Charges collected during checkout will be shown where applicable. When such charges are not prepaid, customers may be responsible for amounts legally assessed by customs authorities or carriers, subject to the applicable purchase terms and mandatory law.

08. Shipping Address

Please confirm that your delivery name, address, postal code, and phone number are accurate before completing checkout.

If you need to correct an address, contact us promptly. Changes cannot be guaranteed once fulfillment or shipment has started.

09. Delivery Delays

Unexpected delays may occur because of customs checks, carrier congestion, severe weather, transportation disruptions, incorrect address information, or other events beyond our reasonable control.

If your parcel is significantly delayed, please contact customer service with your order number.

10. Lost or Missing Packages

If your package is marked delivered but cannot be found, please check the delivery area, mailbox, building reception, neighbors, and carrier information where appropriate.

If the order remains missing, contact service@zarvqli.com so we can investigate. Any remedy will take account of the shipping terms, evidence, and applicable consumer protection laws.

11. Damaged or Incorrect Deliveries

Inspect your order promptly after delivery. If your necklace arrives damaged, incorrect, or incomplete, please contact us preferably within seven calendar days.

Include your order number and relevant photographs of the product and packaging.

Reporting within seven days helps our investigation but does not remove statutory rights.

12. Customer Support

For shipping-related questions, email service@zarvqli.com.

Please provide your order number and delivery details to help us investigate.